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Who We Are

Standing the test of time.

Homeowners throughout the Puget Sound area have come to know us for providing best-in-class service, transparent pricing, and exceptional communication. Our awards, certifications, and strong partnerships with the utility companies, like Puget Sound Energy, have given the Northwest community peace of mind when choosing a reliable home advocate.

In the beginning

Northwest Water Heater Exchange was started in the heart of Ballard in 1957, providing timely tank replacement and exceptional customer service.

More than water heaters

As time passed the business expanded and partnered with Washington Natural Gas as a subsidiary. A few years later, Washington Natural Gas and Puget Power merged to form Puget Sound Energy. Washington Energy Services, as you know it today, was born from these partnerships and started providing more than just water heaters.

Becoming all for home

They soon saw there were companies that sold home products or installed home products, but no company that took ownership of the product, installation, and service all-together. They knew this approach would solve many contractor and box-store issues faced by customers. At this point, Washington Energy Services took on the whole-home approach providing heating, cooling, windows, doors, and siding, and became a top home improvement company in the area.


Our objective has always been to provide our community with the best quality of service possible. Wherever you see Washington Energy, you can be assured we’re living our founder’s values and are committed to exceeding your whole-home expectations.

Quality service today

We are craftsmen,
not contractors.

There isn’t one way to do things, but there is a right way.

This philosophy has won us a best-in-class reputation, but it didn’t happen overnight. We’ve earned it along the way by choosing to have the passion to see each project through, to treat our work as more than just a job.

We are committed to being an active participant in the communities we live in and serve. Over the past few years we have performed in-kind donations for many local organizations including local veterans, Seattle Children’s, Make-a-Wish, Habitat for Humanity, and Clothes for Kids.

Energy Star

We’re proud to support the Energy Star program. Nearly all of the products we offer carry the Energy Star certification.

PSE Contractor Network

Puget Sound Energy's Contractor Alliance Network is only for the best contractors in the area.


Because it is not a chlorine-based coolant, Puron refrigerant is environmentally friendly.

Lead-Safe Certified

We follow specific, EPA-mandated work practices in order to prevent lead contamination.

We Recycle

From used water heaters to worn-out windows, Washington Energy Services is proud to recycle all of the old equipment we remove from homes. The wood, glass, metal, and vinyl is recycled and used in post-consumer goods including paper, building products, and new products.

Are you ready to work together?

Contact our Home Project Advisors. We're here to help!

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