FAQs

Yes! Washington utilities offer rebates for heat pumps because of the real energy savings they provide homeowners.

Yes, all of our heat pumps offer warranty options.

When we started as a family-owned business in the heart of Ballard in 1957, we had a vision of providing communities across the Puget Sound exceptional home services and products–rooted in excellent customer service. We’re proud to have continued this legacy the last 60 plus years and expanded to service most of Western Washington including Bellevue, Seattle, Olympia, Tacoma, and surrounding areas.

There are many factors that go into the overall cost of installing a heat pump in Washington state, including complexity, size, model, efficiency rating, brand, and type.
Here are some average prices for different heat pump installation costs in Washington:

  • Air source heat pump: $3800 to $8200
  • Geothermal heat pump: $15,000 to $35,000
  • Ductless mini-split heat pump: $1500 to $3500 (per zone)

Energy efficiency: Heat pumps are some of the most energy-efficient systems on the market. Using a heat pump instead of burning natural gas has been known to cut down on utility bills and save energy.

Cost efficiency: Since they use less electricity, heat pumps are generally cheaper to run and twice more efficient than electric furnaces and, in some situations, gas furnaces. Ductless heat pumps are a cost-effective option because they don’t require any ductwork or need a large central unit to install.

Year-round heating & cooling: Anyone living in the PNW will tell you that we experience the full gauntlet of seasonal weather conditions. Just with milder temperatures. In fact, it’s because of the PNW’s mild climate that many people move here. So when the temperature does get colder or hotter than we’re used to, we need a system that can bring us back to homeostasis.

Heat pumps are the clear winner when looking for one system to handle all of your heating and cooling needs because they’re two systems in one: an air conditioner in the summer and a furnace in the winter.

Rebates: You can make money when you purchase a heat pump. Washington utilities offer rebates for heat pumps because of the real energy savings they provide homeowners.

We get this question a lot, and rightfully so. Heat pumps are becoming an increasingly popular option for homeowners who want a system with high efficiency and low energy usage. In the long run, this means more savings for you, so we’d say the return on investment is definitely worth it.

For us PNW folk anticipating hotter summers down the line, we imagine many homeowners will get a jump on purchasing air conditioners or heat pumps to stave off the humidity–if they haven’t already. Which system is better? We’ll let you be the judge of that.

Anywhere from 4 to 8 hours. In some cases, it could take longer. Some factors that impact the time include the size of the existing system, the weather, and accessibility.

Some common signs that may indicate that your furnace needs to be repaired are the following:

  • Rising energy bills
  • Bad smells
  • Excessive dust, dirt, soot particle build up
  • Rooms are heating unevenly
  • Furnace becomes unusually noisy or begins to rattle/buzz
  • Furnace has visible signs of rust or cracks in or around system
  • Your furnace is getting old

We recommend that you make sure the circuit breaker is not tripped and in the “ON” position. Also, you can make sure there is a call for heat on the thermostat.

If your furnace stops working, it could be a variety of things that may have caused this. A few factors that could cause this are thermostat issues, clogged air filter, dirt/debris blocking air flow, dirty burners, furnace not lubricated properly, faulty igniter, or the heat exchanger is cracked. These are just a few possibilities of what the issue could be. However, furnaces are complex systems and we don’t recommend you try to repair or diagnose your system on your own.

Depending on the issues involved with your furnace and what needs to be repaired, the amount of time needed to repair a furnace can vary. However, the typical length of time is between 30 minutes to 1 hour.

The cost of repairing a furnace can be a wide range depending on the level of repair needed. This could be from a couple hundred dollars to into the thousands. Some factors to consider that contribute to that price are service and diagnostic fees, age, size and condition of your furnace. However, if your furnace is still under warranty, there’s a chance that those parts may be covered. If your furnace is no longer under warranty, the cost will vary depending on which parts you need replaced.